The food was great, some of the absolute best I've had but it was the service that could have been better. I was called and asked by the restaurant if I could authorize an extra charge of ten dollars because the website listed two of their food items for a different price. Once I explained to the owner that he should not imposed this mistake on me, he decided that he would process my order but just to make sure that I pay the right price next time, again as if I had any control over the matter. As someone who works in the food industry you should never request a customer to pay( figuratively/literally speaking) for a mistake made by the company. As I said the food was spectacular but the service could have been better.
Any questions please call us.
Ozone Thai Restaurant and Lounge
598 2nd St, San Francisco, CA 94107
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